“Slip the hinge and roller assembly off the bolts as you are tilting
it away from the door. This will allow the roller to come out of the door track.”
Replacing garage door rollers requires a number of steps. Step One was selecting the proper replacement rollers. Following are the next steps for replacing your broken or damaged roller or rollers. Please pay close attention to safety tips as you work through the process.
If you have an electric garage opener, unplug it. Why? To keep someone from attempting to open or close your garage door while you are making the repair. This is unsafe and could lead to injury.
Although you can replace garage door rollers with the garage door closed, a partially opened door can place the rollers at a more comfortable working height AND release tension on the door spring. I prefer to raise the door to a height that is comfortable and then lock it in that position with a set of locking pliers or with a C-clamp secured to the door track under the door or to a block of wood under the door.
If you choose to complete this procedure when your door is open completely, which some people prefer, this will minimize the spring tension, but it will also be a little more difficult working directly over head. If you choose this method, the door panel you are working on will have to be supported so it will not sag when you remove the hinge and roller assembly.
Remove the nuts from the bolts holding the hinge and roller assembly in place. If your garage door has plastic hinges, they will probably be attached with hex-head screws that will need to be completely removed.
NOTE: If you are replacing more than one of your garage door rollers, you should start with the highest one on the garage door first and work your way down to the lowest one. Finish installing one hinge and roller assembly before starting the next one.
If you are replacing the roller or rollers at the top or bottom of the door on either side, it will be part of the Lift Bracket assembly (at the bottom), or the Top Roller Carrier assembly (at the top). Additional steps will be necessary to complete this process. Please see Step Eleven on the next page for details.
Slip the hinge and roller assembly off the bolts as you are tilting it away from the door. This will allow the roller to come out of the door track. The curved garage door rail holds garage door rollers in the track and they must be tilted to remove them.
NOTE: If you have to completely remove the hinge bolts, you may need to tap them back through the door to get them out. If this becomes necessary, the bolt threads can become damaged if you are not careful.
To keep from damaging the bolts, leave the nut partially on the bolt and lightly tap on the nut. As an alternative, you can tap the bolt out with a small nail set placed in the center of the bolt. Simply tap on the nail set with a hammer to move the bolt out of the hole.
Remove the roller from the hinge. If the shaft of your roller is held in place with a retaining clip, remove it first.
Insert the new roller shaft into the old garage door hinge (unless you are replacing the hinge, too) and replace the retaining clip if your garage door rollers use them. Be careful to place the new roller shaft in the same hinge hole where the old one was located. If your rollers are steel, lubricate the ball bearings with a few drops of 3-IN-ONE® Oil or other suitable lubricant (don’t use grease).
When you are replacing garage door rollers, it’s a great time to replace the old garage door hinge. Be sure to carefully inspect the hinge or hinges during this process since the value of your time in the future will be much greater than the small cost of replacing a new hinge at the same time you are replacing the rollers. If your old hinge looks good, keep it and move on to the next step.
Insert the new roller back into the garage door track by tilting the hinge and roller assembly away from the garage door and slipping the wheel into the track. This is the opposite of what you did in Step Five when you removed the hinge and roller assembly.
Slip the hinge back onto the protruding hinge bolts. If you had to remove the bolts in Step Five, you will need to hold the hinge against the door in line with the holes and then tap the bolts through the holes in the hinge.
Replace the nuts on the hinge bolts and securely tighten them.
Remove the C-clamps, locking pliers, etc., holding the door in place and test the door. If you have an electric garage door opener, disconnect it from the door to conduct the test.
By disconnecting the garage door opener you will be able to manually lift and lower the door to see if it has any binding points when opening or closing. If your garage door does bind, you may need to adjust the placement of the hinges to correct the problem. Proper alignment is the key to a door that operates smoothly.
When you are pleased with the way your door opens and closes, it’s time to reattach the garage door opener and plug it in. That’s it!
Go to Step One of roller replacement for help SELECTING the proper replacement rollers
Follow these additional instructions on replacing rollers in the Lift Bracket and Top Roller Carrier